Refund Policy
Last Updated: April 20, 2025
1. INTRODUCTION
This Refund Policy (“Policy”) applies to the “Zero Noise Trading – Complete Trading Course” (the “Course”) offered by Zero Noise Trading (“we,” “our,” or “us”).
Please read this Policy carefully before purchasing our Course. By purchasing our Course, you acknowledge that you have read, understood, and agree to be bound by this Policy.
2. 60-DAY MONEY-BACK GUARANTEE
We are confident in the quality and value of our Course. Therefore, we offer a 60-day money-back guarantee for all purchases of the Zero Noise Trading – Complete Trading Course.
If you are not completely satisfied with the Course for any reason, you may request a full refund within 60 days from the date of purchase. No questions asked.
3. HOW TO REQUEST A REFUND
To request a refund, you must submit your request within 60 days from the date of purchase using one of the following methods:
3.1 Through Digistore24
Since all payments are processed through Digistore24, you can request a refund directly through their platform:
- Visit the Digistore24 website (www.digistore24.com)
- Log in to your customer account
- Locate your purchase of the Zero Noise Trading – Complete Trading Course
- Follow the refund request process provided by Digistore24
3.2 By Contacting Us
Alternatively, you can request a refund by contacting us directly:
- Send an email to support@zeronoisetrading.com with the subject line “Refund Request”
- Include the following information in your email:
- Your full name
- Email address used for the purchase
- Order number or transaction ID
- Date of purchase
- Reason for the refund (optional)
We will forward your refund request to Digistore24 for processing.
4. REFUND PROCESSING
4.1 Processing Time
Refund requests are typically processed within 3-5 business days after we receive your request. Once processed, it may take an additional 5-10 business days for the refund to appear on your account, depending on your payment method and financial institution.
4.2 Refund Method
Refunds will be issued using the same payment method used for the original purchase. For example, if you paid with a credit card, the refund will be credited back to the same credit card.
5. AFTER THE 60-DAY PERIOD
In accordance with Digistore24’s policies, refund requests submitted after the 60-day period from the date of purchase cannot be processed. After this period, all sales are considered final.
6. EXCEPTIONS
While we strive to ensure customer satisfaction, please note the following exceptions to our refund policy:
6.1 Abuse of Refund Policy
We reserve the right to refuse refund requests if we determine, in our sole discretion, that there is abuse of our refund policy, including but not limited to:
- Multiple refund requests from the same customer
- Evidence of full consumption or downloading of course materials followed by a refund request
- Any fraudulent activity
6.2 Technical Issues
Refund requests based solely on technical issues will be evaluated on a case-by-case basis. We encourage you to contact our support team at support@zeronoisetrading.com for assistance with technical issues before requesting a refund.
7. COURSE ACCESS AFTER REFUND
Upon processing your refund, your access to the Course will be automatically revoked. This includes access to all course materials, resources, and any future updates.
8. CONTACT US
If you have any questions or concerns about this Refund Policy, please contact us at:
Email: support@zeronoisetrading.com
9. CHANGES TO THIS POLICY
We reserve the right to modify this Policy at any time. The updated version will be indicated by an updated “Last Updated” date at the top of this Policy. We encourage you to review this Policy periodically to stay informed about our refund procedures.
By purchasing our Course, you acknowledge that you have read and understood this Refund Policy and agree to its terms.
Contact Us
If you have any questions or concerns about this document, please contact us at:
Email: support@zeronoisetrading.com